Accessibility - Regional Transportation Authority

Accessibility

The RTA has always been committed to ensuring that everyone is able to ride our transit services. The Americans with Disabilities Act of 1990 (ADA) gives people with disabilities broader rights and protections, including access to public transportation. In accordance with the ADA, the RTA has taken specific steps to offer services for people with disabilities.

Accessible Transit

Travel on CTA and Pace fixed route buses, the CTA "L" trains and Metra commuter rail service is safe and easy for people with disabilities. Find out more about the accessibility of fixed route buses and trains, and commuter rail and why it is a good choice for travel throughout the RTA region.

ADA Paratransit Overview

To support the need for equal access to public transit services, ADA Paratransit was created. This is shared-ride, origin-to-destination transportation provided in the RTA region by Pace (the suburban bus division). Find out more about the eligibility criteria and the steps you need to take to apply for this service.

Travel Training

If you are eligible for ADA Paratransit, find out how you can participate in travel training to learn how to travel on CTA or Pace fixed route transportation, or on Metra commuter rail service.

Regional ADA Advisory Committee
The RTA is committed to ensuring the accessibility of public transportation for people who have disabilities. The Regional ADA Advisory Committee is our link to the disability community and provides us with valued input on accessibility from the community’s perspective. We invite you to check out a meeting and encourage you to get involved.

Frequently Asked Questions

There’s a lot to learn about accessible transit and ADA Paratransit. Browse our FAQ section to find answers to the most common inquiries.

Useful Numbers

To help you gain a deeper understanding of accessible public transportation services, we have included contact numbers to help answer any additional questions you may have.