Regional Transportation Authority

RTA’s Travel Hotline Requires New 11-Digit Dialing PDF Print E-mail
New area code prompts Chicago residents to dial area code and travel phone number

CHICAGO – The Regional Transportation Authority (RTA) announced today that beginning November 7, residents who live in area codes 312 or 773 must dial area code 312 then 836-7000 when calling the RTA’s Travel Information Center (TIC) for travel directions. Residents living outside these area codes but within the RTA’s regional service area can continue to dial just the TIC phone number, 836-7000. The change comes after the recent installment of the new Chicago area code 872. The new area code is the third one for the City of Chicago as the 773 area code reached “exhaust” in late July. Local and long distance rates will not be affected by this change.

The TIC will continue to offer its customers the same high-quality travel directions and schedules to help plan transit trips throughout northeastern Illinois.

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